Princess Polly is not responsible for non-Princess Polly and final sale items mistakenly returned.Duties, taxes, and VAT are not refunded on international returns.International orders may be returned for a full refund however, international customers are required to cover the return shipping cost.We do not provide exchanges for international customers at this time.To begin the return process, please submit your International USA Princess Polly order return here.Exchanges will process once your items are in transit with the carrier. Return Processing Time: All refunds and store credits are processed within 6 business days of our team receiving your items.Printerless QR codes are also available for select orders through Happy Returns. Return Options: Easy, sustainable returns available with printerless USPS QR codes or printable return labels.If you have paid original postage to receive your order and a return is made then this is non-refundable. All swimwear returns must have their hygiene seal intact. Items must be received in original condition - unworn, unwashed, with all tags still attached. For hygienic reasons, we do not accept returns for cosmetics, earrings, undergarments, and beauty tools (including hair tools). Items marked as final sale are not eligible for return or exchange. Return Policy: Items can be returned within 30 days of delivery for exchange, gift card or refund.
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